Processes & Quality Management Practices in AEP (PDF, 280KB) | Presentation (PDF, 759 KB), 2016 IST Rankings Observatory (PDF, 127KB) | Presentation (PDF, 15MB), 2019 Best Practices with international recognition in the field of Processes & Quality Academic Staff Evaluation at IST (RADIST) (PDF, 353KB) Collaborative Benchmarking: evidence from the working group for Quality (PDF, 228KB) Support for surveys
