Instituto Superior Técnico

Observatório de Boas Práticas do IST

Biblioteca@Técnico: change and continuous improvement strategies

8 of November, 2022

Processes and Quality ● 2022

Available in PT


This practice entails upgrading of the Library infrastructure in the Main Building in order to concentrate in a single space all the collections, services and staff with a new functional dynamic, implying the internal reorganization of all processes. An organizational diagnosis was firstly carried out, which was underpinned by the Strategic Development Plan with nine areas of action.


RSS Feed subscription